Current Vacancies

Job Title: Regional Manager

careers

Location: South Eastern Region

We are delighted to invite you to apply for this leadership role.

It will be your responsibility to recruit, nurture and develop your team of Audiologists and Clinic Coordinators to secure our position as the Modern Hearing Care Expert.

Founded on care and focussed on health – do you want to play a part in shaping our future?

To join our team, you will need to have relevant previous sales leadership experience in FMCG. Your career will demonstrate deep experience delivering excellent results using KPI’s, development dialogue and focussing on individuals strengths.

In return, you can expect us to support your career journey, provide you with a competitive remuneration package, and continue to develop your leadership skills in keeping with our commitment to live our ‘why’ which is to deliver ‘life changing hearing care’.

Email your cover letter telling us why you believe you are the right person for our Company and this opportunity. Don’t forget to enclose your up-to-date CV. Email Patricia at: pgar@hiddenhearing.ie

Closing time and date for receipt of applications is: 12:00 on Friday, July 16th.

 

 

Job TitleTelemarketer

Location: This role is based in our Contact Centre team in our Head Office in the Citywest Business Campus. Our Head Office is a hub for our Contact Centre, Finance, Customer Service, Operations and our HR, Learning and Development Department.

8.45am-5.00pm, Monday-Friday, Permanent. 22K per annum plus commission, giving an OTE of approx. 34K.

About the Role:
We are looking for a passionate, vibrant individual to join our team of 10 in our Contact Centre. The central responsibilities of this role are:

  • Customer Care - provide a high quality of professional customer care to all inbound and outbound calls.
  • Telemarketing – manage all inbound and outbound telemarketing calls/leads and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our telemarketers to complete 160+ calls per day.
  • Diary Management – maintain online diary management system notes and call status is correct and up-to-date.

To learn more about this role, please email ldga@hiddenhearing.ie  or to discuss this exciting career opportunity, give Lydia Garland-Moloney a call: 0871253844.

 

Job Title: Ear Wax Removal Technician
Reporting To: Marketing Director
Location: Northern Ireland

About the Role:

The purpose of the Ear Wax Removal Technician role is primarily and most importantly to increase capacity through supporting and delivering high quality service to Hidden Hearing patients. Reporting to the Marketing Director, the Ear Wax Removal Technician will ensure all appointments are completed as scheduled by the Clinic Coordinator in the assigned Clinic and to the full satisfaction of the patient in keeping with the Company’s protocols. Click here to read the full job description.

To learn more about this role, please email pgar@hiddenhearing.ie or to discuss this exciting career opportunity, give Patricia Garland-Moloney a call: 0876241265.

 

Job Title: Clinic Coordinator
Reporting To:
Regional Manager
Location:
Cavan

Full time, Permanent, 8.45am-5.00pm. (Monday-Friday)

About the Role

This is a pivotal role within the Cavan Clinic, as The Clinic Coordinator is the first face and voice that our patients interact with. The overall mission and purpose for The Clinic Coordinator is to deliver Personalised Hearing Care by putting the individual Patient first. The Clinic Coordinator has a significant contribution in delivering and driving maximum opportunities to help people hear better by effective and efficient diary management, optimising attended appointment numbers through effective telemarketing activity in line with ATRT and scripts, providing exceptional customer care, while maximising accessory sales and customer care plans (CCP) – all carried out while keeping and ensuring a well-presented clinic, consistent with our premium brand and promise.

Who we are at Hidden Hearing

At Hidden Hearing, we are very proud of our position as the country’s premier hearing healthcare provider. This didn’t happen by accident. For over 30 years now, we have been promoting the importance of hearing health and the impact of our care and expertise has been life changing for our patients. Our business is 100% clinic based and each year we are upgrading and adding to our extensive network of clinics throughout the island of Ireland. We have worked hard in recent years to create a company culture that promotes the very best in professional practice – we care about what we do and we know ‘why’ we do what we do. We also have strong support and endorsement from our parent company DEMANT, with over 100 years hearing healthcare knowledge and expertise, Demant is one of the world’s leading hearing healthcare providers. This helps us to maintain a positive working environment with plenty of opportunities for development through continuous learning, coaching, and mentoring. With a national network of 82 clinics, we are Ireland’s leading provider of hearing healthcare solutions. 

To learn more about this role, please email ldga@hiddenhearing.ie  or to discuss this exciting career opportunity, give Lydia Garland-Moloney a call:  0871253844.

 

 

Job Title: Hearing Aid Audiologist 

Hidden Hearing has a fantastic opportunity for a Hearing Aid Audiologist to join us to create life changing hearing health experiences for our patients in Cork.

We want to speak to you if you are ready to start your career journey with Ireland’s leading hearing healthcare provider. You want to join our team of professional audiologists, you have a recognised qualification in hearing aid audiology, or, you are on your personal journey toward excellence in audiology and you care passionately about helping as many people as possible to hear better. We will support you by providing the world’s most innovative, state of the art technology together with our best in class sales and telemarketing support infrastructure.

About Hidden Hearing
With a national network of 82 clinics, we are Ireland’s leading provider of hearing healthcare solutions. We are growing and want to speak to you if you have experience working as a successful Hearing Aid Audiologist or you are looking to start your career and have the right sales experience with a hunger to succeed.

The Benefits of a Career with Hidden Hearing
Our integrated approach to staff development through continuous learning, coaching and mentoring, while at the same time, maintaining an unapologetic dedication to patient care and audiology ensure best practice with a phenomenal patient experience that is always to the very highest professional standards.

You will join an engaging environment where motivated, patient-orientated employees are rewarded for their hard work and supported to reach their full potential. Our remuneration package is second to none with annual gross earnings potential around €80,000 to €100,000. Our package also includes company car/car allowance and defined contribution pension scheme, etc.

So, if you’re looking for the opportunity of a lifetime to work with us, then send me (Patricia) an email or give me a call at: pgar@hiddenhearing.ie or call me on: 087 6241265.

 

Hearing Aid Audiologist - Nationwide 

Who we are

At Hidden Hearing, we are very proud of our position as the country’s premier hearing healthcare provider. This didn’t happen by accident. For over 30 years now, we have been promoting the importance of hearing health and the impact of our care and expertise has been life changing. Our business is 100% clinic based and each year sees upgrades and additions to our extensive clinic network.

We have worked hard in recent years to create a company culture that promotes the very best in professional practice. We also have strong support and endorsement from our parent company DEMANT, one of the world’s leading hearing healthcare providers. This helps us to maintain a positive working environment with plenty of opportunities for development through continuous learning, coaching and mentoring.

 

Do any of the following apply?

  • You have a recognised qualification in hearing aid audiology.
  • You are a member of a credited audiology body.
  • You are on a personal journey towards excellence in audiology.

We will support you by providing the world’s most innovative, state of the art technology, together with our best-in-class sales and telemarketing support infrastructure.

What we can offer

All our audiologists are based in high-street hearing centres or GP surgeries. A busy diary is guaranteed with qualified appointments provided by GP referrals and the company’s extensive marketing resources. Significant advertising in all media channels assures a wealth of new enquiries and integrates with the regular flow of repeat appointments from our customer database.

We can offer successful candidates:

  • An excellent basic plus commission (expected OTE between €80,000 and €100,000 gross per annum)
  • Company car/car allowance.
  • Defined contribution pension scheme.
  • Group health insurance scheme.
  • Staff discounts, paid holidays and more.

Let’s talk

My name is Patricia and I am head of Human Resources, call me NOW in total confidence to discuss this exciting career opportunity on:

+353876241265

or email me: pgar@hiddenhearing.ie

www.linkedin.com/company/hidden-hearing-ireland

 

 

 
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