Why choose us
Investing in Excellence with a Commitment to Learning and Development
At Hidden Hearing we are committed to providing you with the best hearing healthcare possible. That includes recruiting, training and providing continuing education for our professional team of Audiologists and Audiological Assistants, whose job it is to assess and advise on the best options for your hearing health in line with our Wellness Programme.
Hidden Hearing’s Training Department is quality assured and registered with QQI (formerly FETAC). In addition, the Training Department has a collaborative partnership with Queen Margaret University Edinburgh, ensuring all dispensers attain the University’s Diploma in Hearing Aid Audiology.
It is our policy to provide our staff with continuous development using the very latest in audiological data and research. Our professional and experienced training team provide both theoretical and practical knowledge and expertise not only on issues relating to the ear and hearing loss, but also covering:
- Earwax removal
- Hearing testing and fitting techniques
- The latest technological improvements
- Methodologies for improving hearing aid performance
- Provision of broader training on such topics as effective communication skills and Customer Service.
As part of our investment in our staff, particular emphasis is placed on continuous professional development, to ensure that our Audiologists and Dispensers are kept abreast of new technologies and advancements in hearing healthcare. In addition to our in-house trainer experts, we also regularly invite recognised hearing healthcare specialists from around the world to deliver lectures and participate in discussion forums on all aspects of hearing health.
By investing in excellence through our education and learning initiatives we can ensure that our staff are qualified and experts in their field. This enables them to provide you with technically accurate evaluations, care recommendations, hearing aid fittings and the best patient-care experience available in Ireland.
You can be sure that when you have a hearing test with a member of the Hidden Hearing team, you are speaking to a hearing healthcare expert who has the highest standard of training, in line with your expectations.