Dolores has been a leading figure in the hearing healthcare sector for the past 27 years, having first qualified as an accountant technician (MIATI) and then studying audiology and qualifying as an Audiologist (ISHAA, MSHAA) in 2002.
She has worked across all aspects of the business within Hidden Hearing, serving as Operations Manager for 4 years. For six years she was Branch Manager/Senior Audiologist for the Cork Branch, and Team Leader for six audiologists in the Southern Region.
A leading media commentator on hearing loss issues, Dolores Madden planned and implemented Hearing Awareness Week. Running since 2007, this annual event has significantly raised the issue of hearing loss on Ireland’s health agenda.
She also launched the Hidden Hearing Heroes awards scheme in 2011, a CSR initiative to recognise unsung heroes in communities across Ireland.
Find Out More About Dolores
Check out Hidden Hearing reviews in video and even in poetry form from clients who have experienced a pronounced improvement in their hearing thanks to Hidden Hearing’s invisible hearing aids. Our Bray branch received the poem below from a customer and we thought we would share it with you.
Deafened by a Hearing Aid
“Speak up a bit, what did you say? Put the cat in the bin?
Please repeat…in a gentle way…” “Let my dear cat IN!”
Some voices are hard to hear; the word I have to guess –
If people spoke more clearly and mumble a little less.
‘You are DEAF’ ‘I am NOT; it’s you that is to blame’
(But, when I meet a stranger, I do not catch their name…)
Family grouse and grunt when they have to repeat and repeat
‘Mother you’re as deaf as a post, you can’t hear what we speak..’
Timidly, to Hidden Hearing, the test completely FREE;
Keith Ross, an expert, put hearing trials at me.
The silly woman spoke too low on the microphone –
Neither ear could catch her words; my heart gave out a moan..
“Am I hard of hearing? Do I really need an aid?”
“Yes” said Keith. “Yes” said my son; “You failed the test just made.”
Reluctantly, I gave in, Hearing aids on the way…
Astonished and dismayed how much I had to pay
for a tiny gadget that slips behind the ear –
Suddenly there’s sounds around that I can suddenly HEAR!
My feet upon the pebbles, a knife upon a plate,
Cutting crispy toast – so loud, in me does grate.
The noise of running water, clatter of a running loo
Are deafening to my ears as are certain voices too.
I now hear my breathing, especially when I sigh;
And when children screech, I want to run away and cry.
Yes! I need Hearing Aids to hear people around…
How long will it take it get used to this new sound?
They used to be so bulky in the days of my Mum…
It is quite amazing how neat they have become –
Deafened by a Hearing Aid? The din of a dropping pin…
Yes, now I’d let the dear cat IN instead of in the BIN!!!
Written by Helen Wheeler