Current Vacancies

Regional Clinic Coordinator - Belfast Clinic

Job title: Clinic Co-ordinators

We have a highly engaged team with a passion for patient care and building relationships, both with each other, and with our patients. We are looking for a passionate, vibrant individual to join the team in our Belfast Clinic, who are making a difference in our patients lives, every day.

The central responsibilities of this role are;

Patient Care - provide a high quality of professional patient care to all inbound and outbound calls. 
Telemarketing (No Cold Calling) – manage all inbound and outbound telemarketing calls/leads for the Clinic area and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. There is a basic, and commission, giving On Target Earnings of circa 35-40K per annum.  

Benefits:

• Company events
• Company pension (employer matched scheme)
• Cycle to work scheme
• Employee discount
• Private medical insurance (Group Discount)
• Employee Referral programme
• Sick pay

If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out to our HR Business Partner, Lydia Garland-Moloney at ldga@hiddenhearing.ie.  Lydia would be delighted to hear from you and talk with you about this exciting opportunity.
Job Type: Full-time, Permanent, 9.00am-5.00pm, 1 hour for lunch.
Salary: £;18,000.00 - £30,000.00 per year

Job title: Clinic Co-ordinators

We have a highly engaged team with a passion for patient care. We are looking for someone to come on board who wants to be part of the team who are making a difference in our patients lives, every day. We're currently recruciting clinic co-ordinators for the following locations: Merrion Road, Middle Abbey St, Kilkenny and Castlebar, Navan and Ballymena.

The central responsibilities of this role are;

Patient Care - provide a high quality of professional patient care to all inbound and outbound calls.
Telemarketing (No Cold Calling) – manage all inbound and outbound telemarketing calls/leads for the Clinic area and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 70+ calls per day. There is a basic, and commission, giving On Target Earnings of circa 35-40K per annum.  

Benefits:

• Company events
• Company pension (employer matched scheme)
• Cycle to work scheme
• Employee discount
• Private medical insurance (Group Discount)
• Employee Referral programme
• Sick pay

If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out to our HR Business Partner, Lydia Garland-Moloney at ldga@hiddenhearing.ie.  Lydia would be delighted to hear from you and talk with you about this exciting opportunity.
Job Type: Full-time, Permanent, 9.00am-5.00pm, 1 hour for lunch.
Salary: €23,000.00 - €40,000.00 per year

Job Title: Contact Centre Agent  

Location: This role is based in our Contact Centre team in our Head Office in the Citywest Business Campus. Our Head Office is a hub for our Contact Centre, Finance, Customer Service, Operations and our HR, Learning and Development Department.

8.45am-5.00pm, Monday-Friday, Permanent. OTE of c. €50,000 per annum.

About the Role: We are looking for a passionate, vibrant individual to join our team of 11 in our Contact Centre. The central responsibilities of this role are:

• Patient Care - provide a high quality of professional patient care to all inbound and outbound calls.
• Telemarketing – manage all inbound and outbound telemarketing calls/leads and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our telemarketers to complete 160+ calls per day.
• Diary Management – maintain online diary management system notes and call status is correct and up-to-date.

To learn more about this role, please email ldga@hiddenhearing.ie or to discuss this exciting career opportunity, give Lydia Garland-Moloney a call: 0873275259.

Hearing Aid Audiologist - Nationwide

Who we are

At Hidden Hearing, we are very proud of our position as the country’s premier hearing healthcare provider. This didn’t happen by accident. For over 30 years now, we have been promoting the importance of hearing health and the impact of our care and expertise has been life changing. Our business is 100% clinic based and each year sees upgrades and additions to our extensive clinic network.

We have worked hard in recent years to create a company culture that promotes the very best in professional practice. We also have strong support and endorsement from our parent company DEMANT, one of the world’s leading hearing healthcare providers. This helps us to maintain a positive working environment with plenty of opportunities for development through continuous learning, coaching and mentoring.

Do any of the following apply?

• You have a recognised qualification in hearing aid audiology.
• You are a member of a credited audiology body.
• You are on a personal journey towards excellence in audiology.

We will support you by providing the world’s most innovative, state of the art technology, together with our best-in-class sales and telemarketing support infrastructure.

What we can offer
All our audiologists are based in high-street hearing centres or GP surgeries. A busy diary is guaranteed with qualified appointments provided by GP referrals and the company’s extensive marketing resources. Significant advertising in all media channels assures a wealth of new enquiries and integrates with the regular flow of repeat appointments from our customer database.

If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out to our HR Business Partner, Lydia Garland-Moloney at ldga@hiddenhearing.ie.  Lydia would be delighted to hear from you and talk with you about this exciting opportunity.

We can offer successful candidates:

• An excellent basic plus commission
  (expected OTE between €80,000 and €100,000 gross per annum)
• Company car/car allowance.
• Defined contribution pension scheme.
• Group health insurance scheme.
• Staff discounts, paid holidays and more.