Current Vacancies

Job Title: Operations Administrator, Dublin based role

We are delighted to invite you to apply for this exciting role. 

Working as part of the Operations Team, you will find this role has variety and is fast paced.  You will have an opportunity to use all your talents and skills as you will be working with our IT systems, stock management, office equipment, supporting our clinic coordinators and hearing aid dispensers and assisting our patients over the phone.

Founded on care and focussed on health – do you want to play a part in shaping our future?

To join our team, you will need to have relevant previous operations administrator  experience in FMCG.  Ideally, you will have acquired expertise in team playing, report writing, stock control and delivering exceptional customer services over the telephone.

In return, you can expect us to support your career journey, provide you with a competitive remuneration package, and continue to develop your skills in keeping with our commitment to live our purpose which is to deliver ‘life-changing hearing care’.

Please email ldga@hiddenhearing.ie or to discuss this exciting career opportunity, give Lydia Garland-Moloney a call: 0873275259

 

 

 

Job Title: Contact Centre Agent  

Location: This role is based in our Contact Centre team in our Head Office in the Citywest Business Campus. Our Head Office is a hub for our Contact Centre, Finance, Customer Service, Operations and our HR, Learning and Development Department.

8.45am-5.00pm, Monday-Friday, Permanent. OTE of c. €50,000 per annum.

About the Role: We are looking for a passionate, vibrant individual to join our team of 10 in our Contact Centre. The central responsibilities of this role are:

  • Customer Care - provide a high quality of professional customer care to all inbound and outbound calls.
  • Telemarketing – manage all inbound and outbound telemarketing calls/leads and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our telemarketers to complete 160+ calls per day.
  • Diary Management – maintain online diary management system notes and call status is correct and up-to-date.

To learn more about this role, please email ldga@hiddenhearing.ie or to discuss this exciting career opportunity, give Lydia Garland-Moloney a call: 0873275259.

Hearing Aid Audiologist - Nationwide

Who we are At Hidden Hearing, we are very proud of our position as the country’s premier hearing healthcare provider. This didn’t happen by accident. For over 30 years now, we have been promoting the importance of hearing health and the impact of our care and expertise has been life changing. Our business is 100% clinic based and each year sees upgrades and additions to our extensive clinic network.

We have worked hard in recent years to create a company culture that promotes the very best in professional practice. We also have strong support and endorsement from our parent company DEMANT, one of the world’s leading hearing healthcare providers. This helps us to maintain a positive working environment with plenty of opportunities for development through continuous learning, coaching and mentoring.

Do any of the following apply?

  • You have a recognised qualification in hearing aid audiology.
  • You are a member of a credited audiology body.
  • You are on a personal journey towards excellence in audiology.

We will support you by providing the world’s most innovative, state of the art technology, together with our best-in-class sales and telemarketing support infrastructure.

What we can offer
All our audiologists are based in high-street hearing centres or GP surgeries. A busy diary is guaranteed with qualified appointments provided by GP referrals and the company’s extensive marketing resources. Significant advertising in all media channels assures a wealth of new enquiries and integrates with the regular flow of repeat appointments from our customer database.

We can offer successful candidates:

  • An excellent basic plus commission
    (expected OTE between €80,000 and €100,000 gross per annum)
  • Company car/car allowance.
  • Defined contribution pension scheme.
  • Group health insurance scheme.
  • Staff discounts, paid holidays and more.

Let’s talk
My name is Patricia and I am head of Human Resources, call me NOW in total confidence to discuss this exciting career opportunity on:
+353876241265
or email me: pgar@hiddenhearing.ie
www.linkedin.com/company/hidden-hearing-ireland