Current Vacancies

Job title: Clinic Co-Ordinators

We have a highly engaged team with a passion for patient care. We are looking for someone to come on board who wants to be part of the team who are making a difference in our patients lives, every day. We're currently recruiting clinic co-ordinators for the following locations: Ballymena and Newbridge.

The central responsibilities of this role are;

Patient Care - provide a high quality of professional patient care to all inbound and outbound calls.
Telemarketing (No Cold Calling) – manage all inbound and outbound telemarketing calls/leads for the Clinic area and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 70+ calls per day. There is a basic, and commission, giving On Target Earnings of circa 35-40K per annum.  

Benefits:

• Company events
• Company pension (employer matched scheme)
• Cycle to work scheme
• Employee discount
• Private medical insurance (Group Discount)
• Employee Referral programme
• Sick pay

To learn more about this role, please email our HR, L&D Coordinator, Andrew Ferris at hr@hiddenhearing.ie or to discuss this exciting career opportunity, give Andrew a call: 0879663057.
Job Type: Full-time, Permanent, 9.00am-5.00pm, 1 hour for lunch.
Salary: €23,000.00 - €40,000.00 per year

Job Title: Credit Controller

Location: This role is based in our Finance team in our Head Office in the Citywest Business Campus. Our Head Office is a hub for our Contact Centre, Finance, Customer Service, Operations and our HR, Learning and Development Department.

9.00am-5.00pm, Monday-Friday, Permanent. Starting salary of c. €35,000 per annum.

About the Role: At Hidden Hearing, our Credit Controller is an essential member of our Finance Team, having responsibility for; credit checks, resolving problems in relation to invoice payments, and reconciling complex month-end accounts for our patients.

Objectives and Main Duties/Responsibilities:

· Support the Company in overseeing the collection of patient accounts in a manner that ensures high patient satisfaction.

· Ensuring credit and collection policies and procedures are up to date and complied with.

· Liaising with patients and Audiologists, along with our Customer Service and Operations Departments.

· Manage a book of debtor accounts to ensure timely payment of outstanding invoices.

· Checking that Finance Agreements have been setup correctly for approval.

· Resolve any queries in relation to invoice payments and cash application.

· Reconcile complex month-end accounts.

To learn more about this role, please email our HR, L&D Coordinator, Andrew Ferris at hr@hiddenhearing.ie or to discuss this exciting career opportunity, give Andrew a call: 0879663057.

Hearing Aid Audiologist - Nationwide

Who we are

At Hidden Hearing, we are very proud of our position as the country’s premier hearing healthcare provider. This didn’t happen by accident. For over 30 years now, we have been promoting the importance of hearing health and the impact of our care and expertise has been life changing. Our business is 100% clinic based and each year sees upgrades and additions to our extensive clinic network.

We have worked hard in recent years to create a company culture that promotes the very best in professional practice. We also have strong support and endorsement from our parent company DEMANT, one of the world’s leading hearing healthcare providers. This helps us to maintain a positive working environment with plenty of opportunities for development through continuous learning, coaching and mentoring.

Do any of the following apply?

• You have a recognised qualification in hearing aid audiology.
• You are a member of a credited audiology body.
• You are on a personal journey towards excellence in audiology.

We will support you by providing the world’s most innovative, state of the art technology, together with our best-in-class sales and telemarketing support infrastructure.

What we can offer
All our audiologists are based in high-street hearing centres or GP surgeries. A busy diary is guaranteed with qualified appointments provided by GP referrals and the company’s extensive marketing resources. Significant advertising in all media channels assures a wealth of new enquiries and integrates with the regular flow of repeat appointments from our customer database.

If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please email our HR, L&D Coordinator, Andrew Ferris at hr@hiddenhearing.ie or to discuss this exciting career opportunity, give Andrew a call: 0879663057.

We can offer successful candidates:

• An excellent basic plus commission
  (expected OTE between €80,000 and €100,000 gross per annum)
• Company car/car allowance.
• Defined contribution pension scheme.
• Group health insurance scheme.
• Staff discounts, paid holidays and more.