Free hearing tests in-store or online 

Before you come for your hearing test, it might be helpful to think about the following:

1. Make a list of the symptoms you’re experiencing.
2. Write down any questions you want wish to ask your hearing care expert.
3. Make a list of illnesses and surgeries you have had.
4. Think of a family member or friend you could ask to accompany you.
5. In case you are interested, you can research hearing aid types.
6. Reschedule your appointment if you become sick or are unable to attend.

During the hearing test, the audiologist will look inside your ears using an instrument called an otoscope, which is pain free. It is designed to ascertain whether you have any obstructions or ear infections that might be temporarily affecting your ability to hear properly. In many cases, the issue will not be hearing loss related - but simply a build-up of too much earwax.

After that, you will be asked to listen to several sounds, usually a series of beeps set at different frequencies, to determine if you have trouble hearing certain types of sounds. This part of the hearing test is known as 'audiometry’.

You may then be presented with a list of words, which will be read out to you and which you will then be asked to repeat. This part of the hearing test is known as the ‘Familiar Voice Test’ , and this is when we will ask your friend or family member to take part in the testing, so that we can assess how well you understand a familiar voice.

Learn more about the procedure of the hearing test:
What to expect at a hearing test

The results from your hearing evaluation will be shared with you and recorded on an audiogram. The hearing test results will tell us if you have hearing loss or not. Based on the hearing test, your audiologist will provide recommendations on next steps and what hearing care solutions might be right for you. 
If the hearing test shows that you have hearing loss, the audiologist will likely recommend a form of hearing loss treatment. If the treatment involves hearing aids, you will have the opportunity to see and test different types of hearing aids, depending on your hearing loss and lifestyle needs. 

If you decide that you would like to get a hearing aid, a separate appointment will then be booked to fit your hearing aids and help you get used to them.

If you have noticed changes in your hearing, or a loved one has mentioned it, it is worth getting checked. Hearing changes are common from age 60 onwards, and acting early helps you stay connected to everyday conversations.

Online checks can be a helpful starting point. However, a clinic based assessment is far more thorough and gives you clear, personalised advice on your hearing health.

A full, comprehensive hearing test is completely free, with no obligation. This allows you to understand your hearing with confidence and without pressure.

Yes. A professional hearing test carried out by an audiologist is highly accurate and designed to detect even early signs of hearing changes.

A hearing test can identify any underlying hearing loss linked to tinnitus. This helps guide the most appropriate support and management options.

Your results are shown on an audiogram, which highlights the sounds you can and cannot hear. Your audiologist will explain everything clearly in a way that relates to everyday life.

A comprehensive hearing assessment typically takes around 45 minutes to one hour. This ensures a reassuringly thorough understanding of your hearing.

Yes. You can arrange a hearing test directly with no referral needed. You are also welcome to bring a family member for support, which many people find reassuring.