audiologist with patient

What to expect at your hearing test

You might be wondering what takes place at a hearing test when you visit us in the clinic, such as what types of tests you'll take and what you can expect to learn.

Our brief guide will provide you with a step-by-step overview so that you can be prepared for your appointment.

Book a free hearing test Find nearest hearing clinic

Icon of doctor
No referral
needed from ENT
icon of group of people
satisfied customers

image shows man sitting in a chair
2 minutes
1. Congratulations! You've booked your hearing test
image shows man and audiologist discussing
20 minutes
2. Discuss hearing concerns, medical history and lifestyle factors
image shows ear examination
5 minutes
3. Physical ear examination
image shows hearing test
20 minutes
4. Comprehensive hearing assessment
image shows man and audiologist
15 minutes
5. Go over your results and recommended solutions

What to expect when visiting a hearing clinic to get a hearing test

In this short video you can see what happens during your visit to one of our hearing clinics.

Our goal is to help you hear better.

Hearing test






Hidden Hearing logo


As an essential service, we remain open for all your hearing healthcare needs in the safest hearing healthcare clinics in Ireland.


Watch and see how quick, safe & easy it is to have a free hearing test.


A woman is on her way to the clinic.



On the day of your test, a friend or family member is recommended to come along with you.


The woman walks into the clinic.



You will be greeted in the reception by one of our friendly clinic coordinators, who will ask you to sanitise your hands and sign in.


Clinic coordinator welcomes the customer and points at the sanitiser.



Woman stands at the reception and fills out a couple of questions.


You will also be asked the following questions:


  • Have you tested positive for COVID-19 in the last 7 days?
  • Are you waiting for a COVID-19 test or the results?
  • Do you have any of the following symptoms:


New, continuous cough, high temperature or fever, loss of, or change in sense of smell or taste?


  • Do you live with someone who has either tested positive for COVID-19 or had symptoms of COVID-19 in the last 14 days?



You will then meet your audiologist, who will bring you through to our consultation room to complete your free hearing assessment.

Audiologist welcomes the customer.



To complete your free hearing assessment. Your audiologist will begin by asking you about your medical history in order to find out more about your hearing concerns and lifestyle factors.


Audiologist talks with the customer and starts the physical ear exam and hearing test.


Your audiologist will also conduct a physical ear exam of your ears.


Zoom in on the results of the hearing test.



Your audiologist will make a recommendation based on these results.


Audiologist finishes the consultation.



If there is hearing loss detected, we will assist you in choosing the best hearing aid solution to suit your needs.


The audiologist opens the door for the customer as they leave.



Hidden Hearing


Book a FREE hearing test today

Call 1800 370 000 or email


audiologist woman smiling

Request your free hearing test today

Take the first step to better hearing by scheduling an appointment. There is no risk, cost or obligation involved. It is completely free of charge.

Don’t have a mobile number? Click here.

Don’t have a landline number? Click here.

Tip from an audiologist:

Bring a close friend or family member to your first appointment

It is generally very helpful to bring a person with a familiar voice to your hearing assessment. It helps the hearing care expert to see how well you understand the words spoken by a close friend or loved one. This helps your hearing care expert understand how well you hear everyday speech.

In addition, it can help to have a friendly face and calming voice at your first appointment. You’ll typically get more out of your visit if someone close to you can share the experience. Plus, your loved one will have a better understanding of some of the challenges involved with your hearing loss and can help to articulate some of the challenges that you might not be aware of.

Help someone with a hearing loss

What happens at your first hearing test?

Your ability to live a full and satisfying life is our top priority. Healthy hearing is essential to having a good quality of life. Our hearing care experts will deliver personalised hearing care to help you realise your full hearing potential.

1. Congratulations! You’ve booked your hearing test.

You’ve just taken the most important step to better hearing.
Your test is booked, and you are on your journey to life-changing hearing healthcare.

2 minutes

audiologist male

2. Discuss hearing concerns, medical history, and lifestyle factors

Our hearing care experts will take the time to get to know you. Together with your audiologist, you will discuss your hearing challenges, hearing needs and medical history to date. A series of hearing tests will be conducted - none of which will cause any form of discomfort.

20 minutes

discuss hearing concerns  with audiologist

3. Physical ear examination

Next, we will examine your ears and check for earwax and any foreign objects which could be blocking your ear canals. We will also look for damage to your eardrum(s), infections, and other abnormalities. This portion of the exam will help the audiologist understand if there are any medical explanations for your hearing loss.

5 minutes

Image shows ear being examed

4. Comprehensive hearing test

The hearing assessment portion of the test is simple and painless. We will ask you to listen to and respond to various tones, speech sounds, and voices. Your responses will be recorded on an audiogram, and the results will help indicate if you have an aidable hearing loss. Once complete, your hearing care expert will review the results with you and discuss next steps and, if needed, treatment options.

20 minutes

comprehensive hearing test audiologist male

5. Same-day test results and recommended solutions

Your audiologist will discuss and explain your results. If you have any level of hearing loss, your audiologist will provide recommended solutions.

15 minutes

smiling at audiologist

icon of ear and sound
5A. No hearing loss
You will be advised on healthy hearing practices and how to protect your hearing over time
icon of ear and no sound
5B. Hearing loss detected
We’ll assist you in choosing the best hearing aid solution for you. Most hearing aids are available in less than a week (custom hearing aids can take 2-3 weeks).