Covid-19

Your hearing and safety are our top priorities

Our employees have gone through extensive training on these safety procedures and can ensure you a safe and comfortable visit.

Our clinics are open and ready to serve you

In order to continue to provide our customers with high-quality hearing care, we are currently taking the following safety measures to ensure that you have a comfortable visit. 

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Employees and customers sanitise their hands when customers enter and leave the clinic
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Protective gear is worn by our hearing care experts
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A limited number of customers are allowed in the clinic
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All guidelines provided by the local authorities are being followed
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Medical equipment and common areas are cleaned and sanitised between appointments
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Phone screening for Covid-19 symptoms is carried out for all appointments

Our clinics are open and ready to help

In order to learn how we can serve your needs, you are welcome to call us at: 1800 844 454. Together we will find a solution that suits your hearing care needs, whether it's an in-person consultation or a phone call with one of our experts.


Book a free hearing test

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Our clinics are open

We are ensuring the following safety measures.

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Phone screenings

Customers are screened by phone for Covid-19 symptoms.

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Fewer customers in the clinic

A limited number of customers are allowed in the clinic at once.

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Protective gear for staff

Hygienic clothing is worn according to government guidelines.

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High sanitation measures

Common areas and medical equipment are sanitised regularly.

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Hidden Hearing

Personalised hearing healthcare


Convenient customer services

We are currently offering the following convenient customer services
- all of which can be accessed from the comfort of your home: 
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Self-guided hearing health videos
See our videos for hearing health guidance
Hearing aid maintenance
Order hearing aid accessories online
You can order batteries, domes and accessories quick and easy
Order online
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Phone support and online chat support
Contact customer service and product support
Customer service
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Remote hearing aid adjustments
Receive adjustments via the Oticon RemoteCare app
Contact us