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Resources for hearing aid users

On this page you can learn how to:

Decide when it's a good time to get new hearing aids.
Understand new hearing aid technologies and features.
Maintain your hearing aids.
Get free batteries and domes for your hearing aids.
Benefit from hearing aid accessories.
Troubleshoot common hearing aid issues.

You are always welcome to get in touch if you have any questions or need our help.

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1. New hearing aids

We usually recommend investing in new hearing aids every 3-5 years or if you recognise any of the following situations:

You are craving the superior sound experience offered by the latest hearing aid technology.
Your hearing ability has changed, and your current hearing aids are not treating your hearing loss.
Your hearing aids don’t seem to be working as well as they should.
Recent lifestyle changes are challenging device comfort, style and performance.

Hearing aid trial

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2. New hearing aid technologies and features

Hearing aid technology has developed significantly over the past few years.

Not only do modern hearing aids help your brain to process sound in the most natural way possible, but new hearing aid accessories help to optimise your hearing experience even further.

BrainHearing™ technology

Hearing aids with the groundbreaking BrainHearing™ technology from Oticon were designed to deliver more sound to the brain that's much clearer, all while improving speech understanding and reducing listening effort.

Brainhearing technology

Illustration shows artifical intelligence

Artificial Intelligence

Our latest hearing aid, Oticon More™, uses deep learning, which is the most powerful benefit of artificial intelligence. The device is trained to process 12 million real-life sounds, giving the brain more of the information it needs to decipher intricate sound details.

Oticon More™

Powerful chipset

Thanks to Polaris™, Oticon’s new, most intelligent platform, their newest hearing aid Oticon More has learned to recognise all types of sounds, their details, and how they should ideally sound – including speech.

Oticon More™

Rechargeable hearing aids

Some modern hearing aids are available with built-in rechargeable batteries. They can be charged overnight for a full day's worth of power. And you never have to buy hearing aid batteries again.

Rechargeable hearing aids

Bluetooth hearing aids

Hearing aids with Bluetooth connectivity can be connected to your mobile phones or tablets so that phone conversations, music, podcasts (and more!) can be heard directly through your hearing aids.

Bluetooth hearing aids

Discreet hearing aid styles

Some hearing aids are available in a discreet, in-the-ear style, which makes these devices almost invisible. A consultation with a hearing care expert can determine if this type of hearing aid could suit your needs.

Invisible hearing aids

Oticon Intent™

Oticon's next-generation hearing solution
Live fully and intentionally with a revolutionary hearing solution made to fit seamlessly into your life.

Experience improved speech quality and listening comfort.
Designed to be discreet, you can go about your daily life with confidence.
Stay connected all day with fast charging and fast pairing to your other devices.

Book a hearing test Oticon Intent™

Oticon Real™

Oticon’s all-new intelligent hearing solution

At Hidden Hearing, we want conversations to flow naturally everywhere you go. With Oticon Real™ you can experience:

Exceptional speech clarity
Significant reduction in listening effort
Groundbreaking innovation for managing wind and disruptive sounds

Book a hearing test Oticon Real™

Oticon Own™

Oticon's new fully custom hearing solution
No two people are alike, and the same goes for our ears.
Oticon Own™ is tailored to each user for the most comfortable fit.

Personalised to fit your needs and lifestyle
Superior listening experience
Easy connectivity to your devices

Book a hearing test Oticon Own™

Oticon Opn S™

On par with normal hearing

Oticon Opn S™ allows you to join the conversation in noisy environments and enjoy speech understanding on par with normal hearing.

Better speech understanding
Reduced listening effort and feedback noise
Ability to follow conversations with multiple speakers

Book a hearing test Oticon Opn S™

Oticon Opn™

Unique open sound experience

The open sound system in Oticon Opn hearing aids give the user the opportunity to follow conversations with multiple speakers. Using BrainHearing™ technology, it supports the brain's natural process for interpreting and understanding sounds.

Available in the discreet IIC style
Connects wirelessly to a wide range of devices
Delivers improved speech understanding

Book a FREE hearing test Oticon hearing aids

4. Get free batteries and domes for your hearing aids

You can order online new hearing aid batteries or domes.

Simply place your order online, and have them shipped right to your door.

Order online Hearing aid batteries

5. Hearing aid accessories

Explore an assortment of high-tech hearing aid accessories, and learn how they can improve your hearing experience and enhance your hearing aid's performance.

ConnectClip

With the ConnectClip, you can turn your hearing aids into a wireless headset and use the ConnectClip as your remote microphone or remote control.

Remote Control

The Remote Control accessory allows you to adjust your hearing aid's volume setting, switch between programs, and mute / unmute your device.

TV adapter

The TV adaptor allows you to stream sounds directly from your TV to your hearing aids. This allows you to personalise the volume level to your needs (without affecting the volume for those watching with you).

Phone adapter

The Phone Adapter connects your landline phone wirelessly to both your hearing aids and the ConnectClip. During a call, your hearing aids become the headset, and the ConnectClip serves as a microphone.

EduMic

EduMic is a wireless remote microphone accessory that is often used in a classroom setting. The EduMic is worn by the teacher, and it sends sound directly into the students' hearing aids and balances out unwanted background noise.

SafeLine

SafeLine is a retention cord for customers who enjoy an active lifestyle. The cord attaches to both your hearing aids and your shirt collar so that you can be sure your devices won't be lost or damaged if they fall off.

Image shows hearing aids on the table next to mobile phone

6. Troubleshoot common hearing aid issues

When you have problems with your hearing aids, it can be difficult to know if your device needs an adjustment or a repair.

Using the link below, read about how to troubleshoot the most common issues with hearing aids. For assistance, you can call us at 0800 145 6067.

Hearing aid adjustment and repair