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Waterford Hidden Hearing
40-42 Arundel Square, Waterford, X91 KV10
0% finance options
No referral needed from ENT
reviews
4.6/5
85 reviews
Mahdi mohammadi
7 months ago

Very friendly and professional service from start to finish. The team are always on time and the new premises are bright, spacious, and comfortable, offering excellent consultation rooms. The staff are kind, helpful, and genuinely caring. A truly thorough and professional service overall — always a pleasure to deal with.

Brenda Bergin
6 months ago

Professional. Very pleased with my experience to be tested for new hearing aids.

Michelle Whelan
a year ago

From the moment I stepped into the office I felt comfortable and knew I could trust Gavin he is a pleasant and professional in his job .. Very happy I am

clodagh gowen
6 months ago

Excellent service, pleasant and competent staff

Richard Kingston
in the last week

Got new hearing aids and more then happy with the results.

A photograph of hearing aid audiologist Noel Doherty smiling with a blue speech bubble overlayed over his ear
Noel Doherty

Hearing Aid Audiologist

“The most rewarding part of my role is seeing patients experience a significant improvement in their hearing and the confidence they gain in everyday situations.”

My name is Noel Doherty, and I am an audiologist with Hidden Hearing, now working in the Waterford clinic. I have been with Hidden Hearing for five years, having previously been based in the Wexford clinic.

I come from a background where many of my close relatives work in the healthcare sector, and I have always been passionate about helping others. What drew me to Hidden Hearing was the company’s ethos of helping people hear better and improving their quality of life through advanced hearing technology.

In my role, I am focused on supporting patients through their hearing journey and helping them achieve meaningful improvements in both hearing and confidence. It is especially rewarding to see the difference this can make in everyday life and social situations.

Graphic icon of a female health professional
Suzie Keating

Clinic Coordinator

“You lose nothing by coming in. Don’t ignore your ears. There is no pressure. We are here for you.”

My name is Susie Keating, and I work with Hidden Hearing in Waterford. I originally joined the Hidden Hearing team with a background in telecommunications and customer service, and I quickly developed a strong interest in hearing healthcare. Having had issues with my own ears as a child, there has always been a personal curiosity, and I continue to learn and grow in this area.

In May 2025, I completed an ear wax removal training course and became certified. I now provide ear wax removal services in the clinic Monday to Friday. It is very rewarding to be able to support patients and see the relief and improvement it brings to their wellbeing.

I enjoy meeting and welcoming both new and existing patients. I like speaking with people about their hearing, carrying out wax screenings, and helping guide them towards the right next step, whether that is wax removal or a hearing test.

I always aim to create a friendly and welcoming environment. There is no such thing as a silly question, and I am always here to help.

It is important not to ignore changes in hearing. Early intervention makes a real difference, and I encourage people to have their hearing checked regularly so we can support them in taking the right steps together.

Meet the team
A photograph of hearing aid audiologist Noel Doherty smiling with a blue speech bubble overlayed over his ear
Hearing Aid Audiologist
Graphic icon of a female health professional
Clinic Coordinator

Hearing tests, hearing aids and ear wax removal in Waterford

Welcome to our Hidden Hearing clinic in Waterford. Hidden Hearing is Ireland’s leading provider of hearing healthcare. With over 35 years’ experience, our purpose is to create life-changing hearing health for those with hearing loss and to realise our vision of helping more people hear better.

 
At our hearing clinic in Waterford we can help with the following:

  • You think you may have hearing loss

  • You have a loved one that may have hearing loss

  • You need help adjusting your current hearing aids
  • You are interested in new hearing aids
  • You can book a quick and easy earwax removal service

Book a hearing test in our Waterford clinic
An appointment with our hearing aid audiologist is free of charge and with no obligation. Book an appointment online.

When should you consider getting a hearing test in our clinic in Waterford?

We recommend booking a free hearing test if:

  • You have difficulties following a group conversation
  • You often ask people to repeat themselves
  • Your friends and family say you turn the television up too loud
  • You have difficulties following phone conversations

Book a hearing test

It is important to remember that hearing loss often happens gradually, and it might be difficult for you to notice changes in your hearing. The examples provided above are signs of hearing loss, and if you experience one or more of them, we recommend getting your hearing tested.

Why should you consider taking a hearing test?
If you experience symptoms of hearing loss, or if a friend or loved one recognises that you have signs of hearing loss, we advise getting your hearing tested as soon as possible. Even in cases of mild hearing loss, it is good to be proactive and seek treatment as early as possible. Hearing loss can worsen if it is left untreated. After all, your sense of hearing gives you the ability to connect with the world around you.

Earwax removal in Waterford

We also offer an earwax removal service, so if you need to get wax removed, you can contact us to book an earwax removal appointment in our hearing clinic.
Book an earwax removal appointment

Hearing aids in Waterford

At our Waterford clinic, we offer modern hearing aids with the latest technological advancements; they are more discreet and advanced than ever before.

Have you used (or do you currently use) hearing aids?
The hearing aid audiologists in our Waterford clinic can introduce you to the latest hearing aids available so that you can learn about the latest technologies on the market. Hearing aid technology advances every year, with each new advancement bringing you closer and closer to normal hearing levels.

If you experience that you're not hearing as well as you used to with your current hearing aids, our experts might be able to offer some adjustments to your hearing aids to improve your experience.

Audiologist in Waterford

Hidden Hearing audiologists in our Waterford clinic receive regular training in order to keep up-to-date with the latest advancements in modern hearing care technology. During your appointment, one of our experts will educate you about the hearing aid solutions available to you.

All Hidden Hearing audiologists are licensed to provide professional hearing care that you can trust will be of premium quality & exceptional service delivery.
Book an appointment 

Hearing aid repair in Waterford

Our clinic coordinators are happy to help provide hearing aid repair services and maintenance.

If your hearing aids are in need of repair, drop in at your local hearing clinic (or book an appointment) to get your hearing aids checked.

Use our hearing clinic locator to find other Hidden Hearing clinics.
Find hearing clinic

Testimonials

"I'm writing to let you know how excellent Gavin Johnson, your hearing aid consultant was when dealing with my elderly mother. Gavin went to great lengths to source a suitable hearing aid for my mum and we are very grateful. it has given her a whole new lease of life. He was unfailingly kind and considerate to her and was a pleasure to deal with. He is a credit to your organisation."
Dr. Judith Chasity

 

See nearby clinics

Clonmel

The Hidden Hearing clinic storefront features a white façade with navy blue accents, displaying signage for 'Hidden Hearing' and offering 'FREE Hearing Tests' and 'Personalised Hearing Care.' Contact: Tel: 051 378 877, www.hiddenhearing.ie.
A welcoming hearing clinic features a reception desk with a 'Hidden Hearing' illuminated logo, glass-walled consultation rooms labeled 'Life Changing Hearing Health,' hardwood floors, and comfortable seating. Text includes: 'Personalised Hearing Care' and 'We create trust.'
An older man in a white sweater demonstrates a smartphone to two women in a modern office-like setting, with a Lenovo laptop and light wooden cabinetry in the background.

Do you want to try our new hearing aid risk free?

Remarkable speech clarity – Discreet style – 90-day money-back guarantee.
We offer a range of modern digital hearing aids. And with our 90-day money-back guarantee, you can try them at home, risk free.

Find out more
A person with gray braided hair wears a discreet Oticon hearing aid in their ear, seated in a casual indoor setting. Two Oticon hearing aid models are displayed prominently in the image corner.
Oticon Intent™

Oticon's next-generation hearing solution
Live fully and intentionally with a revolutionary hearing solution made to fit seamlessly into your life.

  • Experience improved speech quality and listening comfort.
  • Designed to be discreet, you can go about your daily life with confidence. 
  • Stay connected all day with fast charging and fast pairing to your other devices.
Oticon Zeal™

Meet the first hearing aid to do it all—unseen. Finally.

  • Discreet design that fits comfortably and securely in your ear.
  • Supports conversations using intelligent sound processing.
  • Connects to your favourite devices.
  • All-day power when you need it - enjoy up to 20 hours of battery life* and charge on the go.
A woman with styled hair faces a blurred individual in a professional setting, highlighting Oticon hearing aids. The hearing aids are displayed in detail below, emphasizing advanced hearing technology.
Oticon Real™

Oticon’s all-new intelligent hearing solution

At Hidden Hearing, we want conversations to flow naturally everywhere you go. With Oticon Real™ you can experience:

  • Exceptional speech clarity
  • Significant reduction in listening effort
  • Groundbreaking innovation for managing wind and disruptive sounds
Two people embrace in a warm indoor setting, with a third person nearby. An inset displays Oticon hearing aids alongside their logo, emphasizing hearing care and advanced auditory solutions.
Oticon Own™

Oticon's new fully custom hearing solution
No two people are alike, and the same goes for our ears.
Oticon Own™ is tailored to each user for the most comfortable fit.

  • Personalised to fit your needs and lifestyle
  • Superior listening experience
  • Easy connectivity to your devices
Oticon Jet PX

Oticon Jet PX: Essential Hearing Care Redefined

Here's what Oticon Jet PX offers:

  • Advanced Processing: Powered by the Polaris™ platform and Deep Neural Network (DNN) technology.

  • 360-Degree Sound: Enjoy clear speech from all directions, even in noise.

  • Brain-Friendly: Supports your brain's natural sound processing for effortless listening.