Why Choose Us
At Hidden Hearing, we pride ourselves on giving the best customer service available. We consistently go above and beyond client expectations to ensure that our patients have an excellent experience. Getting hearing aids can be a difficult transition. We are here to make the transition as easy as possible.
All Hidden Hearing audiologists are fully trained and qualified in their field of expertise. Our own Yvonne Doyle is an award-winning audiologist as she holds the prestigious title of ‘Audiologist of the Year 2017’. This was the second time in three years that an audiologist at Hidden Hearing has won this award outright (2017 & 2015) and in 2016 a Hidden Hearing audiologist finished second to the eventual winner.
Hidden Hearing commits itself to compliance with the code of practice of the Health & Care Professions Council. Our audiologists are members of HCPC (Health and Care Professions Council) and/or BSHAA (the British Society of Hearing Aid Audiologists), the Irish Hearing Society (IHS) or Irish Society of Hearing Aid Audiologists (ISHAA) and undergo continuous professional training to improve their knowledge of hearing care and technology. Their expertise is at a high international level to diagnose the specific nature of each hearing loss and recommend the best course of action.
We offer the following benefits when you buy a hearing aid:
Investing in Excellence with a Commitment to Learning and Development
At Hidden Hearing we are committed to providing you with the best hearing healthcare possible. That includes recruiting, training and providing continuing education for our professional team of Audiologists and Audiological Assistants, whose job it is to assess and advise on the best options for your hearing health in line with our Wellness Programme.
Hidden Hearing’s Training Department is quality assured and registered with QQI (formerly FETAC). In addition, the Training Department has a collaborative partnership with Queen Margaret University Edinburgh, ensuring all dispensers attain the University’s Diploma in Hearing Aid Audiology.
It is our policy to provide our staff with continuous development using the very latest in audiological data and research. Our professional and experienced training team provide both theoretical and practical knowledge and expertise not only on issues relating to the ear and hearing loss, but also covering:
As part of our investment in our staff, an emphasis is placed on continuous professional development, to ensure that our Audiologists are kept abreast of new technologies and advancements in hearing healthcare. In addition to our in-house trainer experts, we also regularly invite recognised hearing healthcare specialists from around the world to deliver lectures and participate in discussion forums on all aspects of hearing health. We are Ireland's Most Trusted Hearing Provider 2017.
By investing in excellence through our education and learning initiatives we can ensure that our staff are qualified and experts in their field. This enables them to provide you with technically accurate evaluations, care recommendations, hearing aid fittings and the best patient-care experience available in Ireland.
You can be sure that when you have a hearing test with a member of the Hidden Hearing team, you are speaking to a hearing healthcare expert who has the highest standard of training, in line with your expectations.