Our Better Hearing Promise

Better hearing is about more than hearing aids. It is about having the right support, care and reassurance along the way.

That is why we created our Better Hearing Promise. From your first appointment through your first 90 days, you will have expert, personalised care at every step. If you do not rediscover the sounds you love, you can return your hearing aids for a full refund.

We'll help you rediscover the sounds you love

As experts in hearing care, we understand just how important your hearing is, and what it means to people when they discover the sounds they love.

From socialising with friends to listening to grandchildren, everyone wants to hear the sounds that are precious to them.

And we've been on a mission for over 50 years to help more people hear better, helping thousands of people every year with their hearing through our personalised care.

That's why we have a Better Hearing Promise: our experts will help you rediscover the sounds you love in just 90 days, or we'll give you your money back.

"Seeing and hearing about the life-changing difference our consultation and fitting of hearing aids makes to patients, families, and friends inspires me to be the best audiologist I can be" - Enda Dooley, Hidden Hearing Audiologist

Ready to take the first step? Book a free hearing test today at your local clinic.

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Lead Hidden Hearing audiologist Enda Dooley smiling with a blue speech bubble overlayed on his ear

How Our 90-Day Better Hearing Promise Works

Our goal is simple: to help you rediscover the sounds you love within 90 days - or your money back. We'll work with you to help you adapt to wearing hearing aids, answer any questions you have, and make any hearing aid adjustments you need.

The first step is to book a free appointment in one of our clinics. If one of our hearing care experts find you have a hearing loss, and thinks that hearing aids would be the best solution, you can try them for 90 days.

When you attend your appointment, you will get:

A consultation with a registered hearing care professional
A reassuringly thorough hearing test with same-day results
The opportunity to select from a range of high-quality hearing aids.
A personalised hearing aid fitting
Then with the better hearing promise guarantee, you can rediscover the sounds you love within 90 days - or your money back.

Try for 90 risk-free days ➜ Why Hidden Hearing ➜

Hear From Others On Their Hearing Journey

A woman in a blue outfit sitting and having a chat about her hearing journey in a Hidden Hearing clinic

Margaret - Co. Galway

For Margaret, hearing loss had gradually softened everyday sounds, without her fully realising how much detail she was missing.

Following a comprehensive hearing assessment, she was fitted with nearly invisible hearing aids designed to blend seamlessly into daily life. With ongoing support, she rediscovered ease in conversations and everyday listening.

“Everything was light, airy and lovely. Everything had a lovely tone to it and I didn’t realise I was living with such a dull tone.”

Her experience shows how subtle hearing loss can go unnoticed, and how the right support can restore a fuller sense of sound and connection.

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Kevin Quaid in a shirt and tie talking with the sun shining in through the window behind him

Kevin - Co. Cork

Kevin experienced a growing sense of isolation as hearing loss began to make conversations harder to follow, particularly in social settings.

“I could be with family, I could be with friends. They could be all around, and I would feel so, so isolated.”

After seeking expert support, Kevin was fitted with hearing aids tailored to his needs, helping him reconnect with the people and moments around him.

“The difference since I’ve gone to Hidden Hearing and got my hearing aids, is the very same as the difference between night and day”

His experience reflects how the right hearing care can transform both confidence and connection in daily life.

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An older man with white hair in a tweed suit and purple tie smiling while sitting in a Hidden Hearing clinic

Raymond - Co. Galway

As his hearing deteriorated over time, Raymond found that conversations became increasingly difficult to follow, leaving him feeling frustrated and unsure of where to turn next.

“It’s like as if you had gotten cement and filled in both of your ears, my hearing had reach that stage”

Unsatisfied with previous care, Raymond was encouraged by a friend to explore Hidden Hearing. That simple recommendation led him to a more personalised approach to his hearing health.

“I was talking to a friend who had been to Hidden Hearing, I said I’d try them and I’m delighted I did”

With professional guidance and tailored hearing technology, Raymond experienced a noticeable improvement in clarity and everyday communication.

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Man in a black t-shirt with short blonde hair and a beard smiling

Gary, Co. Wexford

Worried about experiencing hearing loss at a younger age, Gary was also dealing with persistent ringing that affected his focus and comfort day to day.

“Since wearing hearing aids, because everything around me is so much clearer, I’m not constantly listening to a ringing in my ears”

Through a tailored consultation, he was provided with subtle hearing technology designed to suit both his lifestyle and professional environment.

His experience highlights how personalised hearing care can make a meaningful difference at any age.

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Tony Ward in a blue shirt smiling with a Hidden Hearing speech bubble behind him

Tony - Co. Wicklow

Before seeking support for his hearing loss, Tony, an Irish rugby legend, found that conversations and familiar environments were becoming increasingly difficult to keep up with, especially in louder or more active settings.

“I missed the yells, the chants, the roar of the crowd”

With expert audiology care and tailored hearing aid solutions, Tony regained access to the sounds he had been missing. His experience highlights how improved hearing can support clearer communication and a greater sense of ease in daily life.

Hearing well helps maintain confidence and connection in the moments that matter most.

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Photograph of a young girl with black hair putting in her state-of-the-art bluetooth hearing aids

Úna - Co. Wexford

For Úna, hearing loss had begun to affect classroom learning and everyday conversations, prompting her to seek support early.

“The Hidden Hearing Oticon hearing aids have changed my life in every single way. The aids have helped me live a better life in a hundred ways every day"

With personalised hearing care and advanced technology, she was fitted with discreet hearing aids that supported both education and social connection.

Her experience shows how taking action early can make a significant difference at any age.

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Woman in a colourful top talking to an audiologist in a Hidden Hearing consultation room

Ruth, Co. Armagh

For Ruth, hearing loss made social occasions increasingly difficult. Background noise in restaurants often meant missing parts of conversations and asking people to repeat themselves. Since receiving personalised hearing care and hearing aids tailored to her needs, everyday life feels very different.

"I can hear far better, more contented, more connected. From I've got my hearing aids I feel more confident going out and going into places and talking to people."

Her experience shows how the right hearing solution can restore confidence, making it easier to enjoy conversations and stay connected with the people who matter most.

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Older man looking satisfied while standing with his arms crossed with boats behind him

Pearse, Co. Wexford

At 82, Pearse chose to take action on his hearing loss after noticing how much it was beginning to affect his daily routine and independence. With professional hearing care and advanced hearing aids, he has been able to re engage with the experiences he values most.

“Without the hearing aids, I would be in a very restricted world and I suspect I would be very conscious of it”

With tailored support from Hidden Hearing, Pearse has rediscovered greater clarity in conversation and comfort in everyday situations. His journey highlights the importance of expert hearing care in maintaining independence and wellbeing in later life.

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As a part of our Better Hearing Promise, we offer a wide range of the latest hearing aid technology which we'll personalise to you and your unique hearing needs

Oticon Reveal™

Enjoying every moment has never been easier.

World-first Dual AI keeps voices and background sound in perfect balance
Designed to support the brain’s natural way of understanding sound
Packed with powerful, intuitive features to make listening feel easy
All-day battery and seamless connectivity to your devices
Discreet, lightweight, and comfortable

Book a risk-free demo Oticon Reveal™

Oticon Zeal™

Meet the first hearing aid to do it all—unseen. Finally.

Discreet design that fits comfortably and securely in your ear.
Supports conversations using intelligent sound processing.
Connects to your favourite devices.
All-day power when you need it - enjoy up to 20 hours of battery life* and charge on the go.

Book a risk-free demo Oticon Zeal™

Woman in a blue blazer laughing while drawing with her granddaughter with a discreet hearing aid in her ear

Oticon Own SI

Unique open sound experience

Experience superior clarity with AI-powered BrainHearing™ technology. Rediscover conversations and the world around you, discreetly and comfortably.

Custom-Made: Perfect, discreet fit to your ear.
BrainHearing™ Technology: Supports natural sound processing.
Deep Neural Network (DNN 2.0): AI-powered for superior speech clarity and noise reduction.

Book a FREE hearing test Oticon Own SI

Oticon Intent™

Oticon's next-generation hearing solution
Live fully and intentionally with a revolutionary hearing solution made to fit seamlessly into your life.

Experience improved speech quality and listening comfort.
Designed to be discreet, you can go about your daily life with confidence.
Stay connected all day with fast charging and fast pairing to your other devices.

Book a hearing test Oticon Intent™

Oticon Real™

Oticon’s all-new intelligent hearing solution

At Hidden Hearing, we want conversations to flow naturally everywhere you go. With Oticon Real™ you can experience:

Exceptional speech clarity
Significant reduction in listening effort
Groundbreaking innovation for managing wind and disruptive sounds

Book a hearing test Oticon Real™

Oticon Own™

Oticon's new fully custom hearing solution
No two people are alike, and the same goes for our ears.
Oticon Own™ is tailored to each user for the most comfortable fit.

Personalised to fit your needs and lifestyle
Superior listening experience
Easy connectivity to your devices

Book a hearing test Oticon Own™

Oticon Jet PX

Oticon Jet PX: Essential Hearing Care Redefined

Here's what Oticon Jet PX offers:

Advanced Processing: Powered by the Polaris™ platform and Deep Neural Network (DNN) technology.

360-Degree Sound: Enjoy clear speech from all directions, even in noise.

Brain-Friendly: Supports your brain's natural sound processing for effortless listening.

Book a hearing test Free with PRSI

50,000+

satisfied customers

Reassuringly thorough

Would you like to get your hearing tested for free?

Book a free, no obligation hearing test with same-day results! Begin your hearing journey and try a hearing aid with a 90-day moneyback guarantee

Simply fill in the form below to book your free hearing test and a member of team will reach out to you to organise your consultation

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Fitted isn't Finished

Life sounds better when hearing aids aren't in the drawer. Find out how expert care and support can help you flourish and can help bring back the conversations and sounds you love.

Find out more ➜